The Flighted LP allowed for a more segmented approach to the paid traffic user experience
Unlocking Growth Through Diverse Creative
A creative audit revealed that Modern Mammals lacked several key creative formats and wasn't testing messaging with enough regularity. The Flighted team built a messaging matrix of potential pain points that their customer base might experience from using traditional shampoo. They then incorporated this messaging into a wide array of ad formats to see what would resonate in the market.
An example of a new static ad tested in the account
Pushing Spend Towards Incrementality
As a subscription-heavy business, Modern Mammals discovered that a high percentage of repeat purchases were inadvertently attributed back to Meta through their view-through attribution window. This issue hurt Meta’s ability to optimize for new customers and skewed the in-platform data. By switching the optimization window and viewing results through a more conservative 7-day click window, they gained a clearer picture of which campaigns, audiences, and creatives drove the most top-of-funnel value. This led to an increase in the First-Time Impression Ratio and a reduction in Frequency across prospecting campaigns.
Another component of pushing towards incrementality was investing in upper-funnel marketing channels, which are more complex to profitably crack than Meta. Launching YouTube and rigorously optimizing audiences and creative on the platform provided a halo effect across all other marketing channels, including Google Search. The team leveraged post-purchase survey data to project the channel’s true Customer Acquisition Cost (CPA) in the absence of easily attributable on-platform conversion numbers.
The Results
By optimizing their Meta ad account structure, investing in more diverse creative, testing landing pages, and pushing spend towards incrementality, the Flighted team achieved significant success for Modern Mammals. They managed to grow ad spend month-over-month by 39% while also improving the Meta return on ad spend (ROAS) by 40%. This was a significant achievement when considering the significant volume Modern Mammals was already doing through ads.